|
11829072
|
2025-01-29
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2025-01-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-29
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11010574
|
2024-12-04
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Account information incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-04
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7950917
|
2023-12-05
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2023-12-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-05
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6579003
|
2023-02-17
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Other debt
|
| Date Received |
2023-02-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-17
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6255690
|
2022-11-30
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Other debt
|
| Date Received |
2022-11-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-11-30
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I XX/XX/2022, I was made aware that a collections account was on my credit report when I applied for a mortgage. Upon further investigation it was discovered that someone had stolen my identity and opened a cable company account under my name in Connecticut. I have never lived in Connecticut. I called Sunrise Credit services and they referred me to XXXX cable company. I submitted a complain with the cable company, they conducted an investigation and they concluded the account was a result of identity theft. I placed a dispute with all 3 credit reporting agencies, 2 of them removed the item from my credit reports. I filed a report with the Federal Trade Commission as a result of the identity theft and submitted that, along with a letter from the cable company stating that the account was indeed fraudulent. Unfortunately Sunrise refuses to remove the item from my credit report after multiple attempts from me. I have the identify theft report, a letter from the cable company and multiple disputes with XXXX credit. Sunrise refuses to acknowledge the fraud and have it removed from my credit report despite both the cable company and the credit reporting agency sending them requests.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3184646
|
2019-03-19
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2019-03-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-03-25
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I need to file a complaint on behalf of sunshine credit services they keep sending me statements claiming that I owe a XXXX Bill 1st of all I have never had a XXXX account I sent this company a debt Validation letter they replied back with copy of some bill statement again I have never had a XXXX account I have asked this company to please send me a credit application that was used to open this account with Signature attached., But that was Not included also this company has been calling a co-workers Of mine at XXXX Not sure how they are getting her number I also asked them to please remove her number from their call list. Also if you have placed any info on each of the credit reports please remove the items from my credit File If you are unable to send me a credit application Please defer this account back to sprint so I can dispute this item with them as well.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10860149
|
2024-11-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2024-11-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-18
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10781935
|
2024-11-14
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2024-11-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-20
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
A Collection is reporting on my credit report in the amount of {$230.00} as of XX/XX/year>. I disputed this collection on XXXX and it was deleted. A day later the company tried to Re-age the account to keep this illegal reporting existing on my account.
According to FCRA re-aging of credit is illegal
|
| Consumer Consent Provided |
Consent provided
|
|
|
2798956
|
2018-01-30
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2018-01-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-01-30
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
XXXX XXXX XXXX called me and said they have not received my payment, so i logged in to my credit card companies website to provide them with the date and amount that was paid, and had them open a missing payment case. As soon as i got off the phone with XXXX XXXX XXXX, i called the credit card company and received a unique payment id number and called XXXX XXXX XXXX back and had them add the unique payment id number to their missing payment case. More than a month later, i received a letter in the mail from a debt collector, Sunrise Credit Services, and forward them the same paperwork proving that i had already paid the account in full before XXXX XXXX XXXX sold them a bogus alleged debt. Sunrise Credit Services has still not complied by removing the XXXX, bogus collections account from my credit report as i told them they are required to do by law. I am interested in pressing charges against Sunrise Credit Services for refusing to remove malicious lies from my credit report.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1180047
|
2015-01-05
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-01-05
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-01-08
|
| Consumer Consent Provided |
N/A
|
|
|
8902723
|
2024-05-01
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-05-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-05-01
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I received multiple texts and phone calls from Sunrise Credit Services , Inc regarding a debt collection of {$1500.00} to XXXX XXXX XXXX XXXX. I have never signed up for or used AT & T in my life. They had the wrong house address for me, and I did not want to give them any more information over the phone because of identity theft concerns.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10613808
|
2024-10-29
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-10-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-29
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
8268549
|
2024-02-01
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2024-02-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-01
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6904831
|
2023-04-28
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2023-04-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-28
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Collection Agency called repeatedly, rude, threatening. Demanded credit card payment over the phone and was rude and threatening when I explained that I changed internet service from a no contract service with XXXX XXXX, to XXXX, and XXXX paid my last bill. I returned equipment to XXXX XXXX in person in XXXX XXXX MN.
I explained and the caller was still demanding payment by phone, I requested something in writing so I could talk to XXXX, but they refused. I've never received anything in writing from them, and they refused to send anything. Still have never gotten anything.
This is super messed up and pretty sure it's illegal
|
| Consumer Consent Provided |
Consent provided
|
|
|
8238021
|
2024-01-28
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-01-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-01-28
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
when i started my XXXX XXXX in XXXX XXXX i was required to pay for part of the XXXX XXXX receiver since i had no credit. so i had to pay a amount of {$100.00} and when i asked customer service if i would get that amount back they said " that i would at the end of my service when the receiver got returned ''.
when i canceled my service in XX/XX/2021 i got a call back from XXXX customer service saying that if i kept my service they would give me a XXXX dollar gift card. upon waiting for a few months i never did get the gift card the XXXX sounding woman said i would get. i tryed phone support, chat support thought the XXXX website, and later on XXXX. when i asked about the card they said it would take a few billing cycles before i would get it.
so then in the end XX/XX/2021 i canceled my service since i never got the XXXX dollar gift card that i was told i would get. and my service ended in XXXX. i sent the receiver back. but i never got the refund for the receiver either. so my question is about this is why would i pay part for a receiver and if i didnt return it i would get charged another XXXX dollars. or return it and still not get my {$100.00}. XXXX back. that i was promised at the start of my service. so i contacted yet again customer service. i did try to have the chat transcrip sent to my email everytime i did chat support but i never got alot of them. but i do have one. where i asked in XX/XX/XXXX again about my reciver refund and my gift card that i was promised. and there chat support said it would be taken care of in 3 billing cycles ( see attachedments ) but i heard that before when i did phone support. but i cant print off phone support. nor did i think it was gon na be this big of a deal to get what i was promised. and i did tell there support several times that they could just take out what i owed and send me a check for the rest. but they never did.
i did keep trying to get this fixed and was told it would be. but then later on when i asked. i got the we cant go back far. and only can go back XXXX. but when i said i have the first bill the i was sent they would never give me a email to send it to. nor would they care what the other customer service promised.
i then started getting phone calls from XXXX XXXX XXXX about a amount i owe. i told them XXXX owes me money. and told them the story and asked for a email address to send the same info i will attach here as well. i sent them the info XXXX. and i never got any calls back after a few weeks. so i called them and they said that the collection got canceled. so i asked how do i collect from money owed to me. as if this didnt happen i would have no chance of getting what XXXX owes me.
i then started getting text messages from sunrise debt collections a few months later. i again asked for there email to submit the info i have. but they kept trying to collect when XXXX owes me money. i told them take out there amount and send me a check.
but i guess since im owed {$200.00} dont make a differance. and was told it would be fixed by there customer service. so i shouldnt have to deal with this. and i wont get paid for all the phone calls, on line chat supports i did to try and get this fixed. its not that hard to figure this out. im owed for the receiver i returned and the gift card i was promised. had i know it was gon na be this big of a issue i would have kept more records sooner. but i guess you learn that you sould treat everybody as a lier and keep all records and dont do phone support. because if i did that i wouldt even have the one chat support record. same goes for XXXX bills. if all my bills were on line i would never had the proof to prove that i paid for the receiver at the start of my service. i want the public to know that you need to keep good records. and not give up.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2678439
|
2017-09-19
|
Communication tactics
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
Other debt
|
| Date Received |
2017-09-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-09-19
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I called XXXX XXXX XXXX on XXXX XXXX, 2017 to cancel my wireless service for account # XXXX. The overseas XXXX XXXX XXXX call center did n't cancel the service and when I continued receiving a bill for service I was not using XXXX XXXX XXXX finally cancelled the service on XXXX XXXX, 2017. Numerous calls to XXXX XXXX XXXX only provided the " Run - Around '' with no resolution so XXXX XXXX XXXX turned the amount over to Sunrise Credit Services, their account # XXXX. I have advised both parties that I would not pay for services not used. The disputed Amount is {$150.00}. Incidentally I had great difficulty in cancelling three other XXXX XXXX XXXX services due to the move from XXXX to XXXX, But was able to after numerous phone calls was able to accomplish the requested service cancellations.
XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
9777403
|
2024-08-09
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-08-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-08-09
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Account opened : XX/XX/24 Balance : {$1200.00} Contacted XXXX immediately upon seeing this on my credit report to report fraud. Contacted Sunrises Credit Services who is collecting for XXXX XXXX to report fraud. They stated they would be mailing a fraud packet to fill out. Also put a fraud alert on my social security number and a freeze. The address Sunrise Credit Services reported to XXXX is not my address, one I have ever been to or stayed at, and I don't know anyone from that address as well.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4673733
|
2021-08-30
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2021-08-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-08-30
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I was the victim of identity theft fraud. An XXXX account was fraudulently opened with my name and social security number. I learned of this because I was trying to get financing for the purchase of a home and when my lender pulled my credit report on XX/XX/XXXX my score had dropped 100 points. I learned that a debt was being collected by Sunrise Credit Services. I called Sunrise credit services and they gave me the XXXX account information and told me I had to work directly with XXXX to get it resolved. I worked XXXX, provided an affidavit and proved my identity and they were able to provide an exoneration email and recall the debt from Sunrise Credit Services. I tried to use the XXXX letter to do a rapid rescore for my credit score so I could move forward with mortgage financing. I was informed that I would need an exoneration letter from Sunrise Credit Services because they are the company reported on my credit report. I contacted Sunrise Credit services multiple times and they have been unwilling to help me get the documentation I need for a rapid rescore. I called and was frequently cut off by customer service agents, not listening to my needs and telling me they couldnt help. Every agent I spoke to gave me different information. I escalated to a supervisor and they said they would work on it and call me back but never did. I called back multiple times trying to get back in touch with the supervisor XXXX XXXX and was put on hold, transferred from agent to agent and disconnected multiple times. I submitted a dispute with them via email on XX/XX/XXXX trying to go that route to get the documentation needed. I havent received an acknowledgement or response. When I called Sunrise Credit Services asking to be transferred to the department that handled the fraud disputes, I was told they could not connect me. This fraudulent account has impacted my ability to get the rates I deserve for a home purchase. I understand the process for updating a credit report takes time. But I am just looking for exoneration documentation from Sunrise credit services that I can provide to my lender, so I can move forward with financing by XX/XX/XXXX.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3800309
|
2020-08-17
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
I do not know
|
| Date Received |
2020-08-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-08-17
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3474323
|
2019-12-20
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2019-12-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-12-20
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
In XXXX XXXX XXXX said they would delete derogatory now it's on my account different company
|
| Consumer Consent Provided |
Consent provided
|
|
|
7097654
|
2023-06-10
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-06-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-10
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5981735
|
2022-09-14
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Other debt
|
| Date Received |
2022-09-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-09-14
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Sunrise Credit Service furnished in my report from months XXXX for a debt that was not validated. XXXX had no right to furnish the report, as 15 USC g. ( C ) states the failure of a consumer to dispute the validity of a debt under this section may not be construed by any court as an admission of liability by the consumer. XXXX also used deceptive tactics and sent deceptive forms stating the creditor was attempting to collect on the alleged debt. The creditor furnished this on my report as charged of on XX/XX/2020. This means the creditor was no longer trying to collect. XXXX harmed me mentally and financially by damaging my credit, stating that I owe an alleged debt which defamed my character.
XXXX is in violation of 15 USC 1692j ( a ).
|
| Consumer Consent Provided |
Consent provided
|
|
|
2585338
|
2017-07-26
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Other debt
|
| Date Received |
2017-07-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-26
|
| Complaint What Happened |
I checked my credit report and was that information, I mailed asking for verification of my debt, since I was disputing with att, they mailed me the bills buy not the contract of how they calculate my debt.i got a second letter state the same without any explanation of my debt, amount I was disputing with the store ( no plan with that company they offer a flat international plan, after I got my last bill I was told no more extra charges will in my account ) Totally unfair this account is in collections.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5428178
|
2022-04-09
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Credit card debt
|
| Date Received |
2022-04-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-04-09
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I got a letter saying I owe XXXX XXXX but I closed that bank account and there was nothing on it that's what I was told and I fixed what was going on and I get mail from XXXX saying I been billed by buying XXXX products and I don't have an XXXX I have an XXXX phone and I don't know why I'm getting billed for anything I closed everything down and saying I accidentally opened an account that I didn't even need at all and they closed it so why am I getting something in the mail that says I owe XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
3202276
|
2019-04-04
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Other debt
|
| Date Received |
2019-04-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-04-04
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
XXXX XXXX XXXX called me and repeatedly told me that my credit would be harmed until I pay back debt. I said multiple times and asked multiple times if she was saying that it would be harmed every day until I pay the debt she said, yes your credit is going to go down every day to debt is not paid and your credit is going to get worse until this debt is paid.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3375840
|
2019-09-16
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2019-09-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-09-16
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Reached out to sunrise collection services a little over 45 days ago asked to set up a payment plan and discussed it with an agent About splitting it into two payments I asked for written verification of my dad and written payment plan never received
|
| Consumer Consent Provided |
Consent provided
|
|
|
3005457
|
2018-08-29
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2018-08-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-08-29
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2760022
|
2017-12-19
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
Other debt
|
| Date Received |
2017-12-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-12-19
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Calling repeatedly after I have told them to stop. Sending mail correspondence after telling them to stop. I 'm currently disputing the charges they call about with the company themselves that hired them. This collection is unwarranted.
|
| Consumer Consent Provided |
Consent provided
|
|
|
9605220
|
2024-07-24
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Telecommunications debt
|
| Date Received |
2024-07-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-07-24
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Company attempted to collect debt never received a detailed bill, purchase agreement, dates regarding dispute. Only made aware after credit score took a hit company never made an attempt for me to validate and dispute this account since I have no bill or obligations to sunrise and account name is similar to my self credit card so I was unaware this was an collection from a debt collector.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3745795
|
2020-07-15
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2020-07-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-07-15
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2779312
|
2018-01-11
|
Written notification about debt
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
SUNRISE CREDIT SERVICES, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2018-01-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-01-11
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Started receiving phone calls from Sunrise Credit Services. Stated they received my debt from XXXX XXXX. I have active service with XXXX. I called XXXX they stated they do n't have me in debt with anyone. Sunrise Credit Services continues to call me. They did not have my address so they claim they could not send me out a Proof of Debt letter. I gave them my address. They refuse to send me out a valid Proof of Debt letter. The lady said she could email it to me. Gave her me email address. No proof of debt letter. To this date they HAVE NOT sent me out a valid proof of debt letter which is legal under the FDCPA Debt Collection Act.
They have put this erroneous debt on my credit which is in clear violation. I am requesting that they take this collection off of my credit report before I get my lawyer involved and sue them for violation of the FDCPA Debt Collection Act.
|
| Consumer Consent Provided |
Consent provided
|
|
